Privacy Policy

Effective date: June 11, 2026

Who we are

TrustyGarageDoor ("we", "us") operates https://trustygaragedoor.com, a referral service that connects consumers with independent garage door companies. Questions about this policy: info@trustygaragedoor.com.

Information we collect

When you call us: the phone number you call from, the area-specific number you dialed, call time and duration, and any information you share with the dispatcher about your service need (e.g., your address and the door problem). Calls may be recorded for quality and dispute resolution; where state law requires, you will be notified at the start of the call.

When you browse the site: standard web analytics data — pages viewed, approximate location (city level), device and browser type — collected via cookies or similar technologies if analytics is enabled. We do not run advertising trackers and we do not sell browsing data.

How we use information

To connect you with an appropriate garage door company in your area — this is the core purpose of the service and requires sharing your contact details and service need with that company.
To operate, measure, and improve the service (call volume by area, page performance).
To investigate complaints about network companies and enforce our network standards.
To comply with legal obligations.

Information sharing

We share your contact information and service request with the independent contractor we connect you to — that is the service. Those companies use your information under their own privacy practices. We do not sell your personal information to data brokers, and we do not share it with parties other than the contractor fulfilling your request, our service providers (telephony, analytics, hosting), and authorities where legally required.

Your choices and rights

You may request access to or deletion of the personal information we hold about you by emailing info@trustygaragedoor.com. Residents of states with consumer privacy laws (including California, Colorado, Texas, and others) may exercise their rights under those laws the same way; we honor verified requests regardless of state.

Data retention & security

Call records are retained as long as needed for quality, dispute resolution, and accounting with network companies, then deleted. We use reputable infrastructure providers and limit access to personal information to those who need it to operate the service.

Children

Our service is directed to adults arranging home services. We do not knowingly collect information from children under 13.

Changes

We will post any changes to this policy on this page with an updated effective date.